Privacy Policy

I, Helen Garvey, am a registered sole trader, operating as Victoria Milne Editing & Proofreading. I offer developmental editing, line editing, proofreading, synopsis writing, and blurb writing to authors worldwide.

This policy describes how I protect and make use of the information you give me.

This privacy policy was last updated on 19 May 2018.

Why do I collect information from you?

When you contact me, I collect minimal information for the following purposes:

  • To allow me to respond to your enquiry (e.g. email address and information about your project)
  • To enable me to contact you while a project is ongoing
  • To enable certain functions on my website
  • To better understand how visitors use my website
  • For internal accounting purposes (e.g. so I can invoice you)

What information do I collect from you?

I request and use the following minimal information when you contact me:

  • Name
  • Email address for me to respond to you
  • Information relevant to your enquiry (e.g. the service you are interested in, rough word count, preferred dates for booking, whether you would like a free edit on up to 500 words)

If you decide to use my services, I collect the following additional information:

  • File(s) required for carrying out the work

How do I use your data?

  • To contact you in response to your enquiry and while a project is ongoing
  • For internal accounting so I am compliant with HMRC should they request an audit
  • To record your agreement to the terms and conditions for my services
  • To understand how visitors to my website use it using Google Analytics

How do I collect and store your data?

The minimal information I collect is stored in the following ways:

  • Gmail. Emails are stored on my password-protected email account via GMail. Their privacy policy can be accessed here
  • WordPress. My website is password protected. WordPress is my website host and their privacy policy can be accessed here
  • PayPay. I use PayPal, an online password-protected service, for clients who decide not to make a direct bank transfer. PayPal’s privacy policy can be accessed here
  • Dropbox. This is a cloud-based file management system that I sometimes use, and is accessed via my password-protected computer. My Dropbox account is protected by a two-step authentication process. Dropbox’s privacy policy can be accessed here
  • Computer hard disk. Files that you send to me or that are created for the purposes of your project are stored on my password-protected computer’s hard disk

How long do I keep your data?

  • HMRC legal requirements state that records must be kept at least five years after the 31 January submission deadline of the relevant tax year
  • Because I often end up working with clients more than once, I keep all files for at least five years unless agreed otherwise in writing (e.g. clients who have signed and agreed to terms and conditions v1.1 to v1.4)
  • All emails are kept for at least five years

How do I use cookies?

A cookie is a small file placed on your computer’s hard drive and it enables my website to identify your computer as you view the pages on my website.

Cookies do not provide me with access to your computer. You can amend your web browser’s settings to choose how my website will use cookies. If your settings do not allow cookies to store files on your computer then this may affect how my website functions for you. If you would like more information on cookies please visit here.

The only way in which I use cookies is for web analytics using Google Analytics and the data retention is currently set to 14 months. Their privacy policy can be accessed here.

To opt out of being tracked by Google Analytics across all websites please visit here.

Who is your data shared with?

I don’t share your information with anyone unless you request me to do so in writing, if HMRC decides to audit my business, or I am required to do so by law.

How do you contact me?

If you have any questions or would like to request for your data to be modified or deleted, please email me at helen@victoriamilne.com.